AWS cloud migration and 60% Modernized with API first methodology; Mission critical high policy impact system for Medicare MA (Part C) and  PD (Part D); MFA implementation and API key management functionalities and full-service helpdesk services; 100% ATO on first attempt; Zero Trust Architecture; Implemented an agile delivery model, DevSecOps, and CI/CD with 100% regression automation. Processing Transaction volume more than 1.2 billion every week. Exceptional CPARS.

Completed IDOS transition ahead of schedule; Onboarded four new CMMI Models and users within the Salesforce and IC platforms, integrated Salesforce and RF platforms with 4i PECOS API for provider vetting, developed eSign solution and integrated with three CMMI models to streamline the document signing process; Processed ~120 million records and files, stood up CMS AWS sandbox environment for RF and MDPCP platforms, migrating RF platform from on-prem to CMS AWS, which will result in ~2.2 million operational cost savings to CMS, and introduced changes to CTS application architecture, deployment process, and infrastructure to realize additional cost savings to CMS. Exceptional CPARS.

Built serverless cloud-based enrollment system for direct contracting models(4i- 4 Innovation ) using SAFe methodology and Human centered design facilitated joint application design ; Transformation complex programming rewritten using python resulting in more than 76%-time reduction; 100% ATO on first attempt ; Very Good CPARS. Streamlined model onboarding process. 7 model Onboarded.

Provide continuous DevOps support for the Electronic Immigration System (ELIS) utilizing industry wide best practices that deliver mission value and cost-effectiveness; Utilize Continuous Integration/Continuous Deployment (CI/CD) for continuous delivery and a combination of Java spring monolith and microservices based architecture in AWS cloud that is scalable & highly available; Very Good CPARS

High Availability Application (HAA) utilizing AWS EAST and AWS WEST Regions; Mission Critical Application support Medicare beneficiary eligibility data in real-time; Successful transition of the program from a difficult incumbent team and delivered new features during transition, organic growth transitioning IV&V functions; Full Service Help Desk and Production Support Functions; Optimized infrastructure to reduce spend by over 200K; Adopted and Implemented SAFe Agile Delivery Model, DevSecOps, and increased automation; Processing Transaction volumes over 2.1 billion a year supporting peak SLA of 500 TPS; Modernized the HETS Transmission Tool and on track to Modernize the HDT application; Exceptional CPARS.

Frontline Digital Services supports Team CyKor on VA’s Community Care Provider Directory (CCPD) program for the Veterans Health Administration’s Office of Integrated Veteran Care. The program is designed to help Veterans and VA staff find accurate, current provider information across community care networks. The engagement covers a cloud-based provider directory, provider-data migration and validation, standards-based data exchange, reporting and analytics, and user training and support. Agile delivery and a human-centered design approach guide the work, with a focus on data integrity, interoperability, accessible user experiences, and long-term maintainability.

Frontline Digital Services’ work on the VA Privacy Compliance Services Support (PCSS) engagement supported the Department of Veterans Affairs’ Office of Information and Technology and VA Privacy Service. The scope included Privacy Act program support for System of Records Notices and Computer Matching Agreements, stakeholder coordination, guidance documentation, and accessible publication workflows. Program and performance management support covered planning, leadership dashboards, performance metrics, risk tracking, and process documentation. The engagement focused on strengthening privacy governance, improving visibility into program activities, and supporting the protection of information belonging to Veterans, beneficiaries, and VA employees.